Frequently asked questions

Straight answers on booking, fixed pricing and your transfer to Munich Airport (MUC).

Good to know

Enter your pick-up and destination in our online form, choose direction (to/from MUC) and vehicle type – your fixed price appears instantly. After booking you’ll get a confirmation email. For personal help, use our contact page or phone.
Yes. The fare shown is the fixed price for the booked route – no meter surprises in normal traffic, on the usual route or with short waits at the terminal. You know what to expect before you travel.
If you provide your flight number, we can align pick-up with your real arrival at MUC. There’s no extra charge for that – it’s part of a smooth airport transfer.
You can usually pay cash in the vehicle or by common cards (e.g. Visa, Mastercard). Whether online payment is available for your booking is shown clearly in the booking flow before you confirm.
Free cancellation is usually possible up to 24 hours before the agreed pick-up time. Need to change at short notice? Call us and we’ll work out the best option.
Yes. Child seats, infant carriers and boosters are free subject to availability. Please enter your child’s age and weight in the booking so we can prepare the right equipment.

Still have a question?

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